General & partnerships
General questions, partnerships, press, lab and firm purchases, IRB-language requests.
Multi-key Lifetime purchases for a lab or a firm are issued by hand — email hello@kajovoice.com with the number of machines.
Support & billing
Product support, billing, and licence-email problems.
Privacy & GDPR
GDPR requests, DPA execution, privacy attestations, subprocessor objections, EU AI Act questions.
Security disclosure
Responsible disclosure of vulnerabilities and security questionnaires.
Response Times
- Lifetime support: 24–48 hours
- Free: as capacity allows
- Security: 24 hours